A Cygnus Business Services brand (603) 401-4246 Schedule a consultation

[ RS-03 · Services ]

Incident Response

When something goes wrong, minutes matter. We help you contain the threat, preserve evidence, recover operations, and put measures in place so it does not happen again.

Module RS-0303 / 07
Scope
Agreed per engagement To confirm
Works with
Your IT team, your MSP, or Dreamline

Suspect an incident?

Disconnect affected devices from the network, leave them powered on, and call us now.

Call (603) 401-4246

[ Scope ]

What’s included

  1. Triage and containment
  2. Investigation and scoping
  3. Coordination with IT, insurers, and legal counsel
  4. Eradication and recovery support
  5. Post-incident report and lessons learned
  6. Incident response planning and tabletop exercises

To confirm Final scope agreed per engagement.

[ Outcomes ]

// 01

Contain quickly

Limit damage and downtime.

// 02

Recover cleanly

Restore operations safely.

// 03

Get stronger

Close the gaps that let it happen.

[ Process ]

How we work

  1. Scope

    We learn your business, environment, obligations, and concerns, then agree on scope.

  2. Assess

    We identify risks and vulnerabilities across technology, people, process, and physical security.

  3. Prioritize

    You get a clear, risk-ranked report and a practical remediation roadmap.

  4. Protect

    We help implement fixes and provide ongoing managed security and monitoring.

[ FAQ ]

Questions

Is incident response available 24/7?

Confirm availability and response commitments For now, call us immediately if you suspect an incident.

What should I do first?

Disconnect affected devices from the network, leave them powered on, do not pay any ransom, and call us.

[ Next step ]

Talk to a security specialist

Tell us what you are worried about. We will tell you what to do first.

Report an incident

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